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Report a Claim

Report claims 24 hours a day, 7 days a week.

You can report claims 24 hours a day, 7 days a week.

You can contact us by email or simply by calling our office. If, however, you have a claims emergency, we do ask that you call the office and speak directly to the appropriate Claims Manager. If the claim emergency is after business hours, contact our office and access the after-hours claims service at (903) 561-8484 by following the prompts. Your call will be returned promptly.

When reporting a claim, be sure to include the facts, i.e., when, where, what, who, etc. Below is a quick form that can be used in alerting our claims department. Upon receipt of the information, our claims professional will notify you and obtain any additional information necessary in order to file your claim.

 Call Our After-Hours Claims Service